Animal Health International, Inc.

Attn:  Website Administrator

P.O. Box 1240

Greeley , CO 80632-1240

customerrelations@lextron-inc.com

970-353-2600

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What information do we collect?

 

We collect and store information that is provided to us by customers and users of our websites. Any information that is submitted when you send us an email, call us, place an order, or by any other means is included. Examples of the information we collect are names, email addresses, phone and fax numbers, account numbers, login credentials, and payment processing information such as credit cards numbers, bank account numbers or other payment information that users provide.  If we perform a credit check before doing business with you, we collect and store that information as well.

 

Why do you want to know my account number, email address or other information when I

request my login credentials?

 

We use this information to verify your identity when you log in to our sites, or request sensitive account information. Login credentials are only sent to verified email addresses we currently have associated with an account. If you feel that your information has been used improperly, please contact our website administrator by sending an e-mail or letter to the addresses above, or calling the phone number above.

 

What other information do you track about me?

 

We collect the e-mail addresses of users who communicate with us via e-mail, we aggregate

information on what pages users visit on our websites, we collect information volunteered by users such as survey information and site registrations. If you have a question regarding the content we collect, please contact our website administrator by sending an e-mail or letter to the addresses above, or calling the phone number above..

 

Do you collect information from children?

 

We do not knowingly collect personal data from children.  We take steps to protect the privacy of children by requiring all site visitors to apply for login credentials and account privileges before making transactions through our websites.

 

How do you make sure nobody steals my financial and sensitive personal information?

 

We implement a variety of security measures to protect the data that collect.  We require all employees and data processors who have access to the data we collect to agree to preserve the confidentiality of that data.  When we transmit or receive certain types of financial or personal information, we rely on secured or encrypted transmissions which are usually indicated by displaying a security seal or lock icon in your browser.  Your data will not be disclosed to third parties governmental authorities without your permission unless we are required by law to disclose it.

 

How do you protect the privacy of my e-mails to your customer service team?

 

We require all employees and data processors who have access to the data we collect to agree to preserve the confidentiality of that data and our other security measures also protect that data.

 

What about links to other websites?

 

See our Legal Notices at: [link]

 

Do you share my information with other parts of your company?

 

We share the information we collect on our website within our family of businesses, as we deem appropriate for marketing or business development purposes.

 

Do you sell the information I submit via your website with other companies?

 

No, we do not sell the information you submit via our website with outside companies.  We do compile data from customer transactions and aggregate it with other data that we use for marketing and business development purposes, and that aggregated data might be sold, but when we do this, we take steps to prevent the data from being traced to any individual customer.

 

Can I see and change the information you have about me?

 

Upon request we provide customers with access to the information we maintain about them, so they can update, correct or complete that information.

 

Will I be contacted when this policy changes?

 

As our information policies change, we will post the changes to our websites, but we will not otherwise notify you of these changes. New policies will apply to data collected after those policies are posted to our websites.

 

Who can I talk to if I have a question about my privacy?

 

If you have questions or complaints regarding our privacy policies, please contact our website administrator by sending e-mail or a letter to the addresses above, or calling the phone number above.